Contact Support Touchstone Business Intelligence Staff
Anytime you need to contact support, Touchstone Business Intelligence makes it easy. Client Support Services are available Monday to Friday from 08.30-18.00 GMT, with additional support services outside of these hours can also be arranged.
Click the button below to access the client portal.
Need to get in touch?
Client Support Services are available Monday to Friday from 08.30-18.00 GMT.
Support services outside of these hours can also be arranged.
Client portal
Our client support portal allows you to submit cases 24/7 and track the status of any support ticket, from the initial log through to resolution. It also provides valuable information to our knowledge-based articles and technical documentation, enabling you to broaden your understanding of our business software.
Need to Contact Touchstone Business Intelligence Support?
Touchstone Business Intelligence’s keen eye and industry leading attention to detail on every project doesn’t stop after product deployment. Maximise the usability and satisfaction in your data management solution by operating with our dedicated support team, who can help you keep your business intelligence solution technology healthy and running, producing the reports and insights that you need.
Need to learn the ins and outs of your business intelligence dashboard? Not fully satisfied with the data management solution that has been delivered? Or perhaps you just have some urgent questions around the compliance and application security of TimeXtender? Contact Touchstone Business Intelligence Support to resolve any issues you have with our software implementation.
Our help desk will offer expert insight into your data management platform and how to best optimise its accuracy and precision delivery in real-time. Experts in their area, our adviser team has a wealth of knowledge helping clients and improving their business intelligence software performance and user experience.
Learn to better control the scalable software development process and efficiently report software maintenance requests with our support service. We can guide your software application needs and measure the effectiveness of their deployment, to ensure that the final product is one that works for your business.
Our client support portal allows you to submit cases 24/7 and track the status of any support ticket, from the initial log through to resolution. It also provides valuable information to our knowledge-based articles and technical documentation, enabling you to broaden your understanding of our business software.
